There are a range of appointments available from Monday to Friday. A routine appointment is for 10 minutes, however if you have multiple problems to discuss you can request a double appointment where available. Please note, only one patient can be discussed per 10 minute appointment.
Ours is a group practice of 5 partners and patients can, if they wish, request the doctor of their choice. There may be times when the requested GP is not immediately available. You will, however, be offered the first possible free appointment with another doctor.
We will try to see you at the arranged time but patients problems differ and some will require more time with the doctor than others. Please be patient if there is a delay.
We would like to remind you that we have 'on the day' appointments available everyday. Please note however that these operate on a 'first come first served' basis and are open to all by telephoning at 8:30am Monday - Friday.
We will endeavour to see emergencies and sick children on the same day. In this case the receptionist may, in order to help you see the doctor quickly, ask some simple questions. He or she is doing this on the doctor’s instruction so please assist by giving some brief details of your problem.
It would help us maintain an efficient appointment system if you could
- Make a separate, individual appointment for each person to be seen
- Inform the receptionist if you think a longer appointment is necessary (a normal appointment is 10 minutes) eg for insurance or medical forms
- Inform reception if you are unable to keep an appointment. It can be offered to someone else if we get sufficient notice
- Arrive on time.
- Do not ask for prescriptions for other people during the consultation
IF YOU NEED AN INTERPRETER FOR YOUR APPOINTMENT YOU MUST CONTACT RECEPTION TO ARRANGE THIS
If you wish to speak to a doctor on the telephone, Doctors are available between 11.50 am and 12.30pm to take calls.